Istanbul 2012
Our best performance for 20 years
Our highest ever collective turnover
The Conference this year has been a huge success! Our focus of ‘Inspiring Customer Excellence’ has provided the framework for a fantastic range of Speakers. Our Speakers talked about how we can achieve Customer Excellence, that we cannot afford to stand still, we must differentiate ourselves and give our Customers the very best value.
As a Group our performance remains strong but we are focused on continuing to improve and grow our Business. We have heard from our Speakers about the importance of picking the right Partner and our Joint Business Plans with our Suppliers remain an ever important part of our Trading activities. New Member recruitment has been a key initiative for us and remains so over the next 12 months as we seek to further strengthen the Group with further additions.
We have an exciting year ahead of us, it’s a year of great activities for the Group!
Guest Speakers included:
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James Walton, Chief Economist, IGD
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Simon Weston OBE
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James Lowman, Chief Executive, Association of Convenience Stores
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James Bielby, Chief Executive, FWD
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Rt.Hon.Lord Norman Lamont
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Tom Fender, Managing Director him!,
Research & Consulting -
The Baroness Tanni Grey-Thompson DBE
We would like to say a big thank you to our Members, Suppliers, Guests and Conference Sponsors for making it another great event!
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